Privacy Policy
Last updated November 2025
This privacy notice for GB Total Solutions Ltd (trading as Orox Teamwear) (“Orox Teamwear”, “we”, “us”, or “our”) describes how and why we collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:
Visit our website at https://calderdalecollege.oroxteamwear.co.uk, or any website of ours that links to this privacy notice
Engage with us in other related ways, including sales, marketing, or events
If you have any questions or concerns, please contact us at info@oroxteamwear.co.uk.
Summary of key points
Personal information we process: Depends on how you interact with our Services and what you provide us.
Sensitive information: We do not process special category (sensitive) personal data.
Third-party data: We do not receive data from external third parties.
Use of your data: To operate our Services, fulfil orders, maintain security, communicate with you, and meet our legal obligations.
Sharing of data: Only with essential service providers such as hosting partners, payment processors, and fulfilment providers.
Security: We implement technical and organisational safeguards appropriate under UK GDPR.
Your rights: Under UK GDPR you have rights to access, correct, delete, restrict, object, or transfer your personal data.
Exercising rights: Contact us at info@oroxteamwear.co.uk.
Table of Contents
What information do we collect?
How do we process your information?
What lawful bases do we rely on?
When and with whom do we share your personal information?
How long do we keep your information?
How do we keep your information safe?
Do we collect information from minors?
What are your UK privacy rights?
Controls for do-not-track features
UK-specific information for residents
Do we make updates to this notice?
How can you contact us about this notice?
How can you review, update, or delete the data we collect from you?
1. What information do we collect?
Personal information you disclose to us
We collect personal information that you voluntarily provide when you register on our website, make a purchase, contact us, or engage with our Services.
Personal information may include:
Names
Phone numbers
Email addresses
Billing and shipping addresses
Payment information (processed securely by Elavon)
Usernames and passwords
Contact or authentication details
Contact preferences
We do not collect or process special category data (e.g., health, ethnicity, biometrics).
Payment Data
Payments are processed securely through Elavon. Their privacy policy is available at:
https://www.elavon.co.uk/privacy-policy.html
Information automatically collected
We collect technical data automatically when you browse our site, such as:
IP address
Browser type and version
Operating system
Device information
Pages visited, actions taken
Country and approximate location
Log files and system activity
This helps us maintain site security, improve performance, and monitor usage patterns.
2. How do we process your information?
We process your personal data to:
Create and manage your account
Process and deliver your orders
Facilitate payments, returns, and exchanges
Provide customer support
Send important service or order updates
Improve website functionality
Detect and prevent fraud
Comply with UK laws and regulatory requirements
Protect vital interests where necessary
3. What lawful bases do we rely on?
(UK GDPR & Data Protection Act 2018)
We process your personal data on the following lawful bases:
1. Consent
When you give clear permission (e.g., marketing communications).
You may withdraw consent at any time.
2. Contract
When processing is necessary to fulfil your order or manage your account.
3. Legal obligation
When required to comply with applicable UK laws (e.g., tax, accounting, fraud prevention).
4. Legitimate interests
When processing is necessary for our business operations and does not override your rights (e.g., website analytics, improving services).
5. Vital interests
Where processing is required to protect an individual’s safety.
4. When and with whom do we share your personal information?
We only share data with trusted third parties who help us operate our business, such as:
Website hosting and IT providers
Payment processors (Elavon)
Delivery and logistics partners
Accounting and finance systems
Analytics tools
These parties must comply with UK GDPR and may only use your information for the services we request.
We may also share data:
To comply with UK law or legal proceedings
In the event of a merger, acquisition, or business transfer
We do not sell personal data.
5. How long do we keep your information?
We keep your data only as long as necessary for the purposes outlined, or as required by UK law (e.g., tax records for 6 years).
When information is no longer required, we securely delete or anonymise it.
6. How do we keep your information safe?
We implement appropriate technical and organisational measures to protect your data, including:
Encrypted connections (HTTPS)
Restricted access to authorised staff
Secure storage and password protection
Fraud and security monitoring
However, no method of electronic storage is 100% secure.
7. Do we collect information from minors?
We do not knowingly collect data from children under the age of 13.
If a child has provided personal information, please contact us and we will delete it.
8. What are your UK privacy rights?
(Under UK GDPR)
You have the right to:
Access your personal data
Rectify inaccurate information
Erase your data (“right to be forgotten”)
Restrict processing
Object to processing
Data portability (transfer of your data)
Withdraw consent at any time
To exercise rights, contact: info@oroxteamwear.co.uk
If unresolved, you also have the right to complain to the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
9. Controls for do-not-track features
We do not currently respond to DNT signals as no industry-standard approach exists.
10. UK-specific information for residents
Your information is stored and processed within the United Kingdom or in secure third-country locations compliant with UK GDPR.
We do not transfer your data outside the UK unless adequate protection is ensured.
11. Do we make updates to this notice?
Yes. We may update this policy from time to time to remain compliant with UK law.
The “Last updated” date reflects the most recent revision.
12. How can you contact us about this notice?
info@oroxteamwear.co.uk
GB Total Solutions Ltd
Unit 1 Black Brook Way, Stainland Rd, Greetland
Halifax, West Yorkshire HX4 8ED
United Kingdom
13. How can you review, update, or delete your data?
To request access, correction, or deletion of your personal data, contact:
We will respond in accordance with UK GDPR.